Privacy policy
Last Updated: 01/05/2024
Welcome to ESQ Cocktail Bar & Grill! This Privacy Policy outlines how ESQ Cocktail Bar & Grill (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website [https://esqgrill.com] (the “Site”) or engage with our services. We are committed to safeguarding your privacy and ensuring the security of your personal information.
Information We Collect
When you interact with us or use our services, we may collect the following types of personal information:
- Contact Information: This includes your name, email address, phone number, and mailing address. We collect this information when you make reservations, sign up for our newsletter, or contact us with inquiries.
- Transaction Information: When you make purchases or reservations through our Site, we collect transactional details such as the items purchased, payment information, and delivery details.
- Information You Provide: We may collect information that you voluntarily provide to us when filling out forms on our Site, participating in surveys or promotions, or communicating with us via email or other channels.
- Device and Usage Information: We automatically collect certain information about your device and how you interact with our Site, such as your IP address, browser type, operating system, and browsing activity. We use cookies and similar tracking technologies to gather this data.
How We Use Your Information
We use the personal information we collect for the following purposes:
- Providing Services: To fulfil your reservations, process orders, and deliver the services you request from us.
- Communication: To communicate with you about your reservations, orders, inquiries, and promotional offers.
- Marketing: To send you marketing communications, such as newsletters and special promotions, that we believe may be of interest to you. You have the option to opt out of receiving marketing emails at any time.
- Personalisation: To personalise your experience on our Site and tailor content, advertisements, and recommendations to your preferences.
- Analytics and Improvements: To analyse trends, monitor the effectiveness of our marketing efforts, and improve the quality and functionality of our Site and services.
Disclosure of Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may disclose your information to third-party service providers who assist us in operating our business and providing our services, such as payment processors, email service providers, and analytics providers.
- Legal Compliance: We may disclose your information in response to legal requests, court orders, or government investigations, or to comply with applicable laws and regulations.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information to the acquiring entity.
Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, and to resolve disputes.
Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to object to or restrict certain processing activities. If you would like to exercise any of these rights, please contact us using the contact information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our Site.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you would like to exercise your rights regarding your personal information, please contact us at [email protected] or by mail at: ESQ Cocktail Bar & Grill 817 Old Kent Road, London SE15 1NX, United Kingdom
Telephone: +44 020 7639 2346
Cookie Policy
Last Updated: 01/05/2024
Welcome to ESQ Cocktail Bar & Grill! This Cookie Policy explains how we use cookies and similar tracking technologies on our website [https://esqgrill.com] (the “Site”) and the choices you have regarding these technologies. By accessing or using the Site, you consent to the use of cookies and similar technologies as described in this policy.
What Are Cookies?
Cookies are small text files that are stored on your device (such as your computer or mobile device) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the functioning of our Site and enable core functionality such as page navigation and access to secure areas. You cannot opt out of essential cookies because the Site cannot function properly without them.
- Analytical/Performance Cookies: These cookies allow us to collect information about how visitors use our Site, such as which pages they visit most often and if they encounter error messages. This helps us improve the performance and usability of our Site.
- Functionality Cookies: These cookies enable the Site to remember choices you make (such as your language preference) and provide enhanced features and personalized content.
- Advertising/Targeting Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may be placed by advertising networks with our permission and may track your browsing activity across different websites.
Your Choices Regarding Cookies
You can control and manage cookies in various ways, including:
- Browser Settings: You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. Please note that if you disable cookies, some parts of the Site may not function properly.
- Cookie Management Tools: You can use browser add-ons or extensions to manage cookies, such as opting out of certain types of cookies or deleting existing cookies.
- Third-Party Opt-Out Tools: Some third-party advertising networks and analytics providers offer opt-out mechanisms that allow you to opt out of their tracking across different websites.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Cookie Policy on the Site.
Contact Us
If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us at [email protected] or by mail at the address provided below.
ESQ Cocktail Bar & Grill 817 Old Kent Road, London SE15 1NX, United Kingdom
Telephone: +44 020 7639 2346
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